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How We Handle Your Personal Data at abn88

At abn88, the way we collect, store and use your personal data is governed by this Privacy Policy, which applies to all account holders and visitors on abn88.

Data Collected With ConsentEncrypted Account StorageNo Third-Party SellingYour Right to AccessMalaysian Data Standards
abn88 How We Handle Your Personal Data at abn88
HUBUNGI PASUKAN KAMI

Reach Us About Any Privacy Request

If you have questions about your data, want to request a copy of what we hold, or need to correct any detail on your account, our privacy support team is reachable around the clock. We aim to acknowledge every request within one business day and resolve it within seven calendar days.

Team online

Live Chat

Start a live chat session directly on abn88.vip. A privacy support agent will pick up your query and guide you through submitting a data access or correction request in real time.

Email Support

Send your privacy query or formal data request to our support email. Include your registered account email so we can verify your identity before we act on the request.

Help Centre

Visit the Help Centre on abn88.vip for step-by-step answers on how to download your account data, update personal details, or raise a privacy concern with our compliance team.

KESELAMATAN DATA ANDA

Six Ways We Protect and Respect Your Data

From the moment you open an account on abn88.vip, your data moves through encrypted channels and sits behind access-controlled servers.

Encrypted Transmission

Every data exchange between your browser or app and our servers uses TLS encryption, so your personal details, payment method choices and account credentials cannot be intercepted in transit.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time without losing your account access.

Account Security Controls

Your account password is stored as a one-way hash — we cannot read it, only verify it. We also prompt you to review active sessions and encourage a unique password that you do not reuse elsewhere.

Data Retention Policy

We keep your account data for as long as your account is active and for the period required by applicable Malaysian law after closure. Once that period expires, personal data is deleted or anonymised from our live systems.

Your Right to Request Changes

You can ask us to correct inaccurate data, restrict how we process it, or provide a copy of everything we hold on your account. Submit your request via live chat or email and we will act within seven calendar days.

Privacy Contact Point

Our designated privacy contact monitors incoming data requests and escalates anything that requires a compliance review. All requests are logged with a reference number so you can follow up if needed.

Your Privacy Questions Answered

The questions below address the data rights and privacy concerns we hear most often from account holders in Malaysia. If your question is not listed here, reach us via live chat on abn88.vip and a support agent will respond directly.

We collect your name, email address, phone number and date of birth during registration. When you transact, we also record payment method details — such as which of Touch 'n Go, GrabPay, Boost dan FPX you used — and transaction amounts, solely to process and verify your funds.

We do not sell your personal data. We share it only with payment processors like Touch 'n Go, GrabPay, Boost dan FPX to complete your transactions, and with service providers who support our platform operations under strict data-handling agreements that mirror this policy.

We retain your data for the period required under applicable Malaysian law following account closure. Once that retention window closes, your personal data is either permanently deleted or anonymised so it can no longer be linked back to you.

Yes. Send a data access request to our support email or start a live chat on abn88.vip. Include your registered email address so we can verify your identity. We will deliver your data summary within seven calendar days of verifying your request.

Log in to your account on abn88.vip and edit your profile, or contact our support team directly. For changes to identity documents — such as a name correction — a support agent will guide you through the verification steps we need to action the update securely.

We use session cookies for account authentication and analytics cookies to understand page performance. You can adjust or block cookies through your browser settings. Blocking analytics cookies does not affect your ability to log in or use your account on abn88.vip.

If you feel your privacy concern was not resolved to your satisfaction, you may escalate it by emailing our designated privacy contact. We log every escalation with a reference number and commit to a follow-up response within five business days of receiving the escalation.